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FREE SHIPPING WORLDWIDE FOR ORDERS OVER $150

Shipping


SHIPPING AND CUSTOM FEES (VAT)

We provide free shipping worldwide on orders over $150 NZ dollars.

Stone People Jewellery delivers to most locations worldwide, but there are some places we are unable to send to, if there are any issues regarding this, we will contact you as soon as possible and a refund will be issued.

We endeavour to get the orders out for delivery the following day to the address you have supplied. The estimated time of delivery is just that an estimated time frame and will depend on how far your package must travel.

We cannot be held responsible for failure to deliver or delays in delivery caused by events or circumstances outside our control.

Refunds will not be issued to anyone who has refused delivery of package.

All parcels are signature required, any agreement between courier companies and your property to leave without signature are between you and the courier company and we will not be held accountable for parcels that go missing from your property. We will not refund or replace missing items once they have been shown to be delivered to your property. Please use a work address if this is safer.

We do not cover any cost relating to Local Tax, Custom Fees or VAT or any other local delivery-based fees specific to your country - this is your responsibility to pay any charges relating to this. We do not accept returns based on refusal or avoidance to pay these fees.

We reserve the right to withhold delivery of the Products to the Customer for any reason whatsoever.

OUR SHIPPING RATES

Domestic- New Zealand – FREE Tracked with signature required with PostHaste

ZONE 1 – Australia

FREE for orders above $150.00 otherwise $25.00 Tracked and signature required with DHL EXPRESS

ZONE 2 – Bangladesh, Cambodia, China, Hong Kong SAR, India, Indonesia, Japan, Malaysia, North Korea, Pakistan, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam, Cook Islands, Fiji, New Caledonia, Papua New Guinea, Samoa, Tonga 

FREE for orders above $150.00 otherwise $30.00 Tracked and signature required with DHL EXPRESS

ZONE 3 - Canada, Mexico, United States

FREE for orders above $150.00 otherwise $30.00 Tracked and signature required with DHL EXPRESS

ZONE 4 - Albania, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom

FREE for orders above $150.00 otherwise $40.00 Tracked and signature required with DHL EXPRESS

IF YOUR COUNTRY IS NOT LISTED THEN we do not ship to your country.